Shipping policy

Shipping Policy

Where we ship

We currently ship to the United States (including APO/FPO addresses), Canada and the United Kingdom.

Shipping cost

Standard shipping is free on every order, with no minimum purchase.

Processing time

Orders are processed and handed to the carrier within 1-3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with your tracking number as soon as your order ships.

Delivery time

Most orders are delivered within 8-12 business days after shipping. Delivery times are estimates and may be longer during peak seasons, holidays or due to carrier delays outside our control.

Customs, duties and import taxes

Orders to the United States are delivered with no additional fees. Orders shipped to Canada and the United Kingdom may be subject to import duties, VAT/GST or other local taxes, which are charged by your country's customs authority or the delivery carrier when the parcel arrives. These charges are not included in our prices or shipping cost and are the responsibility of the customer. Any fees for refused or unclaimed parcels are not refundable.

Holiday orders

During the Christmas season we show an estimated order-by date on the product page. Orders placed after that date may not arrive before December 25.

Tracking your order

Use the tracking number in your shipping email on our Track Your Order page. It can take 2-5 days for the first tracking update to appear.

Orders with multiple items

If you order more than one hoodie, your items may arrive in separate packages. You will receive tracking for each package.

Address accuracy

Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us within 12 hours of placing your order.

Lost or delayed packages

If your tracking has not updated for 10 business days or your order has not arrived within 20 business days, please contact us and we will help resolve it with a replacement or refund.